Privacy Policy

Connecticut Surgical Arts ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact our office, or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Appointment requests
  • Medical or treatment inquiries submitted through our website
  • Insurance information provided during scheduling
  • Any additional information you choose to share with us

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Schedule appointments and consultations
  • Respond to questions and inquiries
  • Provide requested services
  • Verify insurance information when applicable
  • Process payments and financing requests
  • Improve our website and patient experience
  • Send appointment reminders and important updates
  • Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Text Messaging & Email Communications

If you provide your phone number or email address, you may receive communications regarding:

  • Appointment confirmations
  • Appointment reminders
  • Follow-up care
  • Treatment-related information
  • Office announcements
  • Responses to your inquiries

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our messages or by contacting our office directly.

HIPAA & Medical Information

Connecticut Surgical Arts is committed to protecting your personal health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Any medical information collected through our office is maintained securely and used only for purposes related to your care, treatment, payment, or healthcare operations.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors interact with our website.

These technologies help us:

  • Improve website performance
  • Measure website traffic
  • Enhance user experience
  • Analyze visitor behavior

You may disable cookies through your browser settings, although certain website features may not function properly.

Third-Party Services

Our website may utilize trusted third-party services for appointment scheduling, financing, payment processing, website analytics, and other business operations. These providers maintain their own privacy policies, and Connecticut Surgical Arts is not responsible for the privacy practices of third-party websites or services.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where applicable
  • Request information regarding how your personal information is used

To exercise any applicable privacy rights, please contact our office.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through our website.

If you believe a child has provided personal information, please contact us so we can promptly remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any revisions will be posted on this page.


Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Connecticut Surgical Arts
Phone: (860) 885-0444
Email: info@ctsurgicalarts.com
Address: 159 Sachem Street, Norwich, Connecticut 06360, United States

SMS Privacy Notice

By submitting your information through our website, you consent to receive phone calls, emails, and text messages from Connecticut Surgical Arts regarding appointments, services, and other practice-related communications. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message or by contacting our office directly.